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Fanatec CSL DD (5Nm) and Thrustmaster TS-XW Servo are both direct drive wheels with PC and Xbox compatibility. The Fanatec boasts 5Nm of torque, while the TS-XW has a slightly higher torque rating at 6.4Nm.
I've seen users complaining about the CSL DD's reliability issues. Broken quick releases and bent QRs are a common problem. Users are reporting QC issues, with some even mentioning that the base has design problems leading to shaft disconnects. The after-sales service is also questionable, with some customers waiting weeks or even months for repairs. I've heard stories of owners having to deal with buzzing noises, calibration issues, and dead zones in the middle of the wheel. It's like a ticking time bomb – you never know when it'll fail on you.
On the other hand, users seem generally satisfied with the TS-XW Servo. Some have reported minor issues like buzzing noises or calibration problems, but they're mostly fixable and don't affect gameplay too much. The big problem here is that Thrustmaster's customer support can be slow to respond, leaving owners in limbo for weeks.
For a budget-friendly option, I'd recommend the TS-XW Servo. Sure, it has some quirks and flaws, but they're mostly minor and don't ruin the experience. It's also relatively affordable compared to other direct drive wheels on the market.
However, if you're willing to pay a premium price point for a high-end wheel with top-notch performance, I'd say go for it – just be prepared for the possibility of reliability issues and the hassle that comes with dealing with Fanatec's customer support. The upgradeability and larger wheel selection are definitely nice perks.
In conclusion, if you want a good value for money, the TS-XW Servo is your best bet. But if you're looking for a top-of-the-line experience without worrying about the reliability of your wheel, you might be out of luck – or at least out of budget.