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At first glance, both wheels seem to be on par with each other in terms of technical specs. They're both direct drive, which is a must-have for serious sim racers. The Logitech G Pro Racing Wheel boasts 11Nm of torque, while the Thrustmaster TS-XW Servo has 6.4Nm. However, the Logitech wheel offers PC/PS5/Xbox compatibility, whereas the Thrustmaster is limited to PC and Xbox. So, on paper, it's a close call.
I've seen users reporting issues with both wheels, but the Thrustmaster TS-XW Servo seems to be the more problematic one. Users are reporting buzzing noises during calibration and even after extended use. One user had to deal with a deadzone in the middle of their wheel, which is unacceptable for any sim racing wheel. The Thrustmaster support team seems to be unresponsive, leaving users high and dry. I've heard horror stories about trying to get issues resolved with this company. It's like they're not taking customer complaints seriously. The big problem here is that these issues seem to be hardware-related rather than software glitches. Users are reporting the same problems across multiple games and platforms, which suggests a deeper issue. And let me tell you, dealing with broken peripherals is a nightmare. You've got to package it up, ship it back, and wait for weeks or even months for a replacement. It's like they're trying to drive you insane. On the other hand, users have reported some minor issues with the Logitech G Pro Racing Wheel, but nothing that would make me want to run for cover. The quick release mechanism is sturdy, and users have praised its performance. It seems like a well-designed wheel that can withstand heavy use. But here's the thing: if you're serious about sim racing, you don't want to be dealing with faulty hardware or subpar support. You want a wheel that's going to last you years, not weeks. And at this premium price point, you expect more.
So, who gets my money? In the scenario where budget is no object and I just need the best performance, I'd recommend the Logitech G Pro Racing Wheel. It's a beast of a wheel that delivers where it counts – in-game performance. However, if you're on a tighter budget or want to save some cash, the Thrustmaster TS-XW Servo might still be worth considering... but only if you're prepared for potential issues and the hassle that comes with them. In reality, I'd say neither wheel is perfect, but one of them has more issues than the other. The Logitech G Pro Racing Wheel seems to be a more reliable choice, even if it's not as budget-friendly. If Thrustmaster can't get their act together, they're going to lose market share to companies like Fanatec or even Logitech itself.