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On paper, both wheels seem like solid contenders. They're both direct drive, which means better feedback and immersion. The VRS DirectForce Pro has a higher torque output at 20Nm compared to the Thrustmaster TS-XW Servo's 6.4Nm. However, the TS-XW is more compatible with Xbox consoles, while the VRS is strictly PC-only.
I've seen users struggle with calibration issues on both wheels, but the TS-XW seems to have a higher incidence of problems. People are reporting deadzones and buzzing noises, which can be frustrating to deal with. The big problem here is that it's not just about finding a workaround – it's about the time-consuming process of troubleshooting and potentially voiding your warranty. I've seen users take hours to figure out what's going on, only to find that it's something as simple as plugging in the cable upside-down. And if you're unlucky enough to have a defective unit, good luck getting Thrustmaster to respond promptly. I've heard horror stories about their customer service.
The VRS DirectForce Pro isn't immune to issues either. Some users are reporting problems with games recognizing the wheel out of the box, but it seems like this is more of a software issue that can be fixed through tweaking. However, I have to wonder – if a premium product like this has so many quirks, does it really deliver on its promise?
For the price point, I'd say the VRS DirectForce Pro is a solid choice for hardcore sim racers who can stomach the cost. It's a more premium experience that delivers better feedback and immersion. However, if you're looking for something more budget-friendly or don't want to deal with the hassle of troubleshooting, the Thrustmaster TS-XW Servo might be a better option – but only just. Be prepared for potential issues and have a thick skin when dealing with customer service.
Ultimately, I'd recommend the VRS DirectForce Pro for anyone who's willing to invest in a top-of-the-line sim racing experience. It may not be perfect, but it's a premium product that delivers where it counts. Just don't say I didn't warn you about the price tag...